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Bal-Lance Jr’s: Artist in training and newly Licensed Cosmetologist(1,500hr training). Finishing specialized, extended training from Salon Mentors to uphold the Bal-Lance Standards in Hair Artistry. *Specific days and times ONLY.
Forms: All reservations REQUIRE a “New Guest and Covid Liability 2020 Form” to be completed BEFORE entering the salon.
Under the age of 18: A Legal Guardian must consent in person with the Artist before the service can begin and fill out required forms as well.
Credit Card/ Deposit: A Credit Card capture is required for all services. Services of $85 or higher require a 25% non-refundable deposit, which goes towards your services.
Rescheduling: We respectfully request at least 32 hours rescheduling notice. If less than 32-hour rescheduling notice, a 25% fee will apply.
Strict Enforced Cancellation Policy: Since the service and time is reserved just for you personally, we respectfully request at least 32 hours notice for Cancellations. Less than 32-hour cancellation notice will result in a 50% charge of the reserved service and time. "NO SHOWS” will be charged 100% of the reserved service and timing.
15 MINUTE LATE: Due to Covid Safety Measure we may/will need to reschedule your reservation if you arrive 15 minutes after your scheduled appointment time. Therefore, “NO SHOW” your reservation.
SERVICE RE-DO: Your happiness is our goal! Should you have any issues with your cut or color(non-corrective), let us know within 7 days of your visit and we will happily fix your color or cut.
PRODUCT EXCHANGE/ RETURN: Should you make a retail purchase that you are not satisfied with, please bring in your product within 14 days of purchase and you will be issued an exchange or full refund.
CONFIRMATION TEXT: As a courtesy, we will text and confirm your service appointments 48 hours prior and 24 hours prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee. Thank you for viewing and supporting our policies criteria.
To some a Salon is "JUST HAIR" at our SALONS we specialize in "EXPERIENCE". We want you to forget about the outside world and come enjoy yourself. Welcome to Bal-Lance Salon, Welcome to Bella Bal-Lance Salon, welcome to Our Family.
Please enjoy 10% off your service when you visit one of our locations, when you check in on Yelp or Google!