Privacy Policy

Information we collect

We may collect information you provide when you book an appointment, contact us, place a shop order, request pickup or shipping, join an email or text list, submit a form, or communicate with the House. This may include your name, contact details, appointment or order details, delivery information, preferences, and messages. We may also receive technical information such as device, browser, and website usage information.

How we use information

• To schedule and manage appointments, orders, shipping, pickup, and guest support.
• To communicate about appointments, orders, delivery, pickup readiness, policies, and House updates.
• To improve our services, website, shop experience, and communications.
• To send email or text marketing when permitted. You can opt out at any time by using the unsubscribe instructions or contacting us.

Payments and service providers

Payments are processed by Stripe when payment processing is connected. We do not store full payment card numbers. We may use booking, shipping, website, email, text, analytics, and other service providers to operate the business, and they may process information on our behalf.

Your choices and California rights

We never sell personal information. California residents may have rights to know about, access, correct, delete, or limit certain uses of personal information, subject to applicable exceptions. You may also opt out of marketing communications. To make a privacy request or ask a question, contact Contact.Ballancesalon@gmail.com or (669) 269-3114.

Contact

Bal-Lance Salon LLC, Saratoga, California. Contact.Ballancesalon@gmail.com · (669) 269-3114.